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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shelia Jones

Shelia Jones

November 12, 2024

5  out of  5
rating by Shelia Jones
"The service I received was really very professional. Whatever questions I had was answered. Great Service"
We responded:
"Thank you so much for business. We so appreciate you taking the time to leave us a five star review!"
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Felecia Brown

November 11, 2024

5  out of  5
rating by Felecia Brown
"Thank you Lexie and Christie. Since the transition of my father in 2023 you have provided exemplary customer service and professionalism in helping us navigate forward. My mother and I appreciate your warm regard for us during this time and are grateful for your expertise in handling specific concerns. Thank you so much!!! Many blessings!!!"
We responded:
"Thank you so much for trusting us with your business. It is our pleasure to help take care of your family in all seasons of life. 💗 Blessings to you all as well."
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Angel Johnson

October 10, 2024

5  out of  5
rating by Angel Johnson
"Lexi and her ladies are professional and knowledgeable. They make sure I am fully informed of my insurance options for my family and property. I've been with them for over 12 years and I don't have any complaints."
We responded:
"Thank you so much for taking the time to leave us such a lovely review. We so appreciate you.💗"
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Susan Wyatt

October 3, 2024

5  out of  5
rating by Susan Wyatt
"I always have the best friendly service and I feel like I am family. I left for a short time because I thought I was getting a better deal elsewhere. Well I did not. I had questions and to this day the other insurance company never got back to me. Lexi has an awesome team and if I have a question they usually call me back within the hour. I came back and swore I’d never leave again. Thanks for an awesome team."
We responded:
"Thanks so much for the wonderful review and for being an amazing customer! We so appreciate you!! XO -Team Armstead"
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Rita Hare

September 27, 2024

5  out of  5
rating by Rita Hare
"Very nice and friendly. Knowledgeable about the services that they provide. She cares about her customers and goes the extra mile to make sure they understand what they need. She is not try to push services on you that you do not need or not comfortable getting right then. You can tell on the phone talking with her she is smiling and enjoys what she does."
We responded:
"Ms. Hare, thank you so much! This is so kind of you! It made my day. <3 - Lexie @ State Farm "
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George Reichle

August 22, 2024

5  out of  5
rating by George Reichle
"fast and friendly service the kinda people you can talk to and rely on"
We responded:
"Thank you so much for the 5 Star Review! We so appreciate you!"
Profile photo of Barbara Roberts

Barbara Roberts

July 31, 2024

5  out of  5
rating by Barbara Roberts
"Lexi is very knowledgeable, patient and thorough. She explained everything to us in plai and simple terms and helped us make the best decisions about the coverage for our homes and cars. It was evident by how she interacted with every client that entered the office that she really cares about her clients and she loves what she does."
We responded:
"Thank you so much for this kind review! We strive to make every customer feel like family and are so grateful to have the opportunity to work with you. "
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Debbie Alger

July 8, 2024

5  out of  5
rating by Debbie Alger
"Very helpful and accommodating."
We responded:
"Thank you so much for the 5 Star Review! We so appreciate the opportunity to serve you."
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Jennifer Pelligrene

June 29, 2024

5  out of  5
rating by Jennifer Pelligrene
"Great little office. Friendly and helpful staff."
We responded:
"Thank you so much for the 5 Star Review! We appreciate you."
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Debbie Leete

April 6, 2024

5  out of  5
rating by Debbie Leete
"Very helpful and answered all my questions!!"
We responded:
"Thank you so much for taking the time to leave us a five star review! We so appreciate you and are glad we could be of service."
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Jim Dechurch

April 2, 2024

5  out of  5
rating by Jim Dechurch
"Definitely makes you feel like a good neighbor State Farm is there."
We responded:
"Thank you so much for taking the time to leave a five star review! We so appreciate you! We strive for good neighbor service with every interaction. 😊"
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William Tyler III

February 23, 2024

5  out of  5
rating by William Tyler III
"Lexi and the team at state farm insurance agency are very reliable, professional, helpful and caring, I recommend any one in search of insurance policies to contact them ASAP. My experience with them has been smooth and amazing. Thank you very much I wish you and your team peace and blessings, and success in abundance. Thank you Sincerely William Tyler III"
We responded:
"Mr. Tyler, thank you so much for the kind heartfelt review. We so appreciate the opportunity to serve you. Wishing you much abundance and success as well. "
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Amber Kimes

January 26, 2024

5  out of  5
rating by Amber Kimes
"Even tho in the end at this time we could not work together. I would still like to tell everyone how awesome Christy was."
We responded:
"Thank you so much for the five star review. We so appreciate your consideration."
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Roger M.

January 10, 2024

5  out of  5
rating by Roger M.
"Lexi and her staff were terrific! They went above and beyond to find the best path forward for us as we have some unconventional properties. We really appreciate the professionalism and attention to detail and look forward to doing further business with them soon."
We responded:
"Thank you so much for the five star review and for trusting us with your insurance needs!"
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Shawn Hudgins

December 6, 2023

5  out of  5
rating by Shawn Hudgins
"I shopped for new auto insurance after my move. Chose State Farm because the rates were really great. Amanda was so professional and helpful I decided to use them for my renters as well. My experience with this office has been amazing and i would recommend them to anyone."
We responded:
"Thank you so much for the five star review! Amanda is amazing, we so appreciate her!💕"
Profile photo of Braxton “The Big Fella” Epps

Braxton “The Big Fella” Epps

December 1, 2023

5  out of  5
rating by Braxton “The Big Fella” Epps
"Everyone in the office is incredibly friendly and informative. I got a quote from Lexie and she walked me through the process. Helpful, earnest and most of all transparent."
We responded:
"Thank you so much for the 5 star review! We appreciate the opportunity to talk to you about your insurance needs!"
Profile photo of Markieta James

Markieta James

November 22, 2023

5  out of  5
rating by Markieta James
"I have been with State Farm for ages and Lexi and her staff are very professional and their customer service is top notch. They have met all my insurance needs and they are like family to me."
We responded:
"We so appreciate you! Our customers are family to us and we strive to take good care of them. Thank you so much for the five star review!"
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Kavin Harris

November 21, 2023

5  out of  5
rating by Kavin Harris
"I had to switch agencies after 30 years. Due to issues that arose from new management. The new owner refused to correct his staff so I had no trust left.Mrs Lexie and Staff welcomed me with open arms."
We responded:
"Thank you so much for the 5 star review! We are grateful for the opportunity to help."
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Lara Lawrence

November 17, 2023

5  out of  5
rating by Lara Lawrence
"We Love our State Farm agent! Krist is like family to us and Lexi has always served us with smiles! With a country that lacks customer service, you can’t go wrong with them! One of very few businesses that still go above and beyond for their customers!"
We responded:
"Thank you so much for this heartfelt review. 💗We so deeply appreciate our amazing customers and the opportunity to serve you."
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Takia Williams

November 10, 2023

5  out of  5
rating by Takia Williams
"It was such a pleasure meeting with Kaiti she was a very sweet soul with so much information. She definitely treated me as if I was family."
We responded:
"Thank you so much for the 5 star review! Kaiti is an amazing addition to our team and we are grateful to have her."
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Malinda Thompson

November 9, 2023

5  out of  5
rating by Malinda Thompson
"Love the staff, they are professional, friendly and treats me like family, always willing to go the extra mile for me."
We responded:
"Thank you so much for the five star review! We appreciate you!"
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RKG

November 9, 2023

5  out of  5
rating by RKG
"It was so nice interacting again with people who genuinely care about you and your needs, as opposed to just a person answering the phone. Grateful for Kristi who handle my transaction as if it were her own. Thank you all for always being there! RKG"
We responded:
"Thank you so much for the 5 star review! We truely appreciate you!"
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val Carroll

November 8, 2023

5  out of  5
rating by val Carroll
"I was given Kristi’s name from a friend who is very happy with State Farm. Unfortunately my husband and I had coverage by one of those companies that decided to no longer do homeowners. BONUS for us!! We talked with Kristi and were able to bundle our house and cars, INCREASE our coverage and PAY LESS than we were before!! Not only is Kristi very knowledgeable, she is also professional and kind! Thank you Kristi for all your help!"
We responded:
"Thank you so much for the five star review! Kristi is amazing and we are so grateful for all she does! We are happy to be able to help."
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Pam Luton

November 8, 2023

5  out of  5
rating by Pam Luton
"This office is so efficient and knowledgeable. Calls are returned same day, staff is friendly, and questions are answered in a timely manner."
We responded:
"Thank you so much for taking the time to leave us a five star review! Customer service you can count on is our goal. We are so pleased to be able to serve you."
Profile photo of Aileen Maillet

Aileen Maillet

November 8, 2023

5  out of  5
rating by Aileen Maillet
"Lexie Armstead's State Farm office is very professional and knowledgeable. Everyone there is a pleasure to deal with. Always quick to respond to emails and phone calls! You guys ROCK!!"
We responded:
"Thank you so very much for taking the time to leave us a five star review! Our customers are the absolute best and we so appreciate the opportunity to serve you!"