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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Wendy Hancharick

November 11, 2025

5  out of  5
rating by Wendy Hancharick
"The best insurance team around! They are knowledgeable, caring, and the utmost professionals who work hard for their clients. Lexie and Kristi have been there through life's challenges and we truly appreciate them!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Erin Owens

October 29, 2025

5  out of  5
rating by Erin Owens
"I’ve had my agent for 24 years!!! They have always been helpful and informative. I couldn’t ask for better service. They have always had my back."
We responded:
"We so appreciate you taking the time to leave us a 5 star review! Thank you for your kind words!"
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Faith Gayheart

October 28, 2025

5  out of  5
rating by Faith Gayheart
"I can’t say enough great things about Lexie! From the first conversation, Lexie was incredibly responsive and thorough.She went above and beyond to help me understand my policy and made sure I felt completely comfortable with every detail. She’s knowledgeable, patient, and genuinely cares about her clients. If you’re looking for someone who will treat you like a real person and not just another customer, ask for Lexie!"
We responded:
"Thank you so very much for the five-star review! It is so appreciated! Our goal is always to put our customers' needs first and make sure folks understand their coverages and options. We are grateful for the opportunity to be of service. Please don't hesitate to reach out if we can be of help in the future."
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TaeJuan

October 27, 2025

5  out of  5
rating by TaeJuan
"I had an excellent experience working with my insurance agent. From the very beginning, she was incredibly passionate, knowledgeable, and patient in explaining all the details of my auto insurance options. She took the time to ensure I fully understood my coverage and helped me find the best policy to fit my needs and budget. Her professionalism and dedication truly stood out it’s rare to meet someone who genuinely cares about helping clients make confident and informed decisions. I’m extremely satisfied with the level of service I received and would highly recommend this agent to anyone looking for trustworthy and exceptional insurance guidance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Patrice Faison

October 20, 2025

5  out of  5
rating by Patrice Faison
"⸻ Kristi Wright is truly amazing! She has been our State Farm representative for as long as I can remember, and at this point she feels more like family than just an agent. I know without a doubt that when I receive quotes from her or ask for advice, she is giving me the same honest guidance she would give her own family. I have complete trust in her, and her service has been invaluable not only to me, but also to my father and sisters. Kristi, thank you for all that you do—we deeply appreciate you and will, of course, continue to be loyal customers."
We responded:
"Thank you so much for the five star review! We strive to take good care of folks like family and so appreciate your kind words."
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Warren White

October 16, 2025

5  out of  5
rating by Warren White
"This place is very reasonable. And shows lot of care and concern, for the best insurance coverage."
We responded:
"We so appreciate you taking the time to leave such a kind five star review! Thank you!"
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DOROTHY MOORE

September 28, 2025

5  out of  5
rating by DOROTHY MOORE
"Excellent experience"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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dewayne wilson

September 26, 2025

5  out of  5
rating by dewayne wilson
"I have been with this State Farm office for over 20 years and they are always so friendly and helpful with any need you have. I will always recommend anyone looking for insurance to go here every-time and they will take great care of your needs."
We responded:
"We’re so thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Alisa Patterson

September 13, 2025

5  out of  5
rating by Alisa Patterson
"Everyone at State Farm is so friendly so understanding and they give you lots of options all the years that I had insurance I never had options but State Farm gave me options. They took care of me as soon as I walked through the door and Kimberly is such a lovable person she treated me like family Thank you"
We responded:
"Thank you for taking the time to write such a kind review! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Malinda Thompson

September 11, 2025

5  out of  5
rating by Malinda Thompson
"Great staff, professional, friendly and treats you like family. Able to meet all your insurance needs. Highly recommend."
We responded:
"Thank you so much for the five star review! We appreciate you!"
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Shatoria Reid

September 10, 2025

5  out of  5
rating by Shatoria Reid
"Lexie, Kristi, and the team have been providing outstanding insurance services to my family for decades. They are not only knowledgeable and professional, but also genuinely caring, always taking the time to explain our coverage and answer any questions. Over the years, their dedication and personal attention have made managing our insurance simple and stress-free. We truly appreciate their commitment and highly recommend them to anyone looking for a reliable, trustworthy team."
We responded:
"We so appreciate the lovely 5-star review and the opportunity to be of service! We strive to take good care of everyone like family. Thank you for your trust in us. <3"
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Joyce Hicks

August 29, 2025

5  out of  5
rating by Joyce Hicks
"This agency has the utmost integrity. I’ve been a customer over 20 years and have found them to be honest and forthright. Service is consistently great and responsive. Giving a shout out to Kristi who is awesome!!"
We responded:
"We’re so thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please don't hesitate to reach out. <3 "
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Paige Old

August 28, 2025

5  out of  5
rating by Paige Old
"Love this office. They have always been kind and super helpful! They weren’t pushy with sales, and felt like they were giving me options that best suited my needs!"
We responded:
"We so appreciate you taking the time to leave a review! It is our pleasure to be of service!"
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Daniel Vasconcellos

July 21, 2025

5  out of  5
rating by Daniel Vasconcellos
"We are moving to NC from Ohio, and Allie at State Farm was so helpful, pleasant and professional, thank you 😊"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Travis Grayson

July 15, 2025

5  out of  5
rating by Travis Grayson
"Very pleasant and informative"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Manuel White

June 13, 2025

5  out of  5
rating by Manuel White
"When the commercial comes on TV! “Like a good neighbor State Farm is there!” For this particular branch, the televised commercial provides very little justice for Lexie Armstead and her staff! I can assure you, this branch will make you feel like family! Very friendly, welcoming smiles, from every staff member. Over and beyond the call of duty service. I’ve been a member of this branch since I was 15 years old and I’m now extremely mature. 😂 so if this review, will not allow you to give Lexie and her staff opportunity then your not looking for outstanding service. Thank you & pray you make the right decision!"
We responded:
"Thank you so much for the 5 star review!! We strive to make folks feel welcomed like family always. We so appreciate you and the opportunity to serve you."
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Pasquotank Academy

June 13, 2025

5  out of  5
rating by Pasquotank Academy
"I have been a loyal customer at this State Farm location for almost 20 years and the service has always been outstanding. Lexie Armstead is an exceptional agent who is professional, knowledgeable, and truly cares about her clients. She takes the time to explain policies in a way that is easy to understand and always ensures I have the right coverage for my needs. Whether it is auto, home, or life insurance, I trust Lexie to guide me through every step. Her consistency and dedication over the years have given me complete peace of mind. I highly recommend Lexie and this State Farm office for anyone looking for reliable and personalized insurance service."
We responded:
"We’re so honored by your positive feedback! We strive to take good care of folks and put people first. If there is anything else we can do for you, please don't hesitate to reach out. "
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Lester Jones

May 29, 2025

5  out of  5
rating by Lester Jones
"Great experience and staff"
We responded:
"We so appreciate you taking the time to leave us a review! Thank you! "
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Jonathan Banks

May 29, 2025

5  out of  5
rating by Jonathan Banks
"Christie is amazing!! She made the process of getting home insurance easy and less stressful"
We responded:
"Thank you for the 5 star review! We so appreciate you taking the time to leave such wonderful feedback!"
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Joseph Simpson

May 29, 2025

5  out of  5
rating by Joseph Simpson
"Staff Farm customer service is the best. They are always reachable and dependable. They are nothing but a phone call away."
We responded:
"Thank you so much for the five star review! We so appreciate you and the opportunity to serve you!"
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Cathy Spence-Daniels

May 15, 2025

5  out of  5
rating by Cathy Spence-Daniels
"Amanda is a heel and always extremely helpful with all my insurance needs"
We responded:
"Thank you for your 5-star review! We appreciate you taking the time to leave feed back!"
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Vikki Moore

May 14, 2025

5  out of  5
rating by Vikki Moore
"I have been a customer with Statefarm for years now and I am very satisfied with their service. The staff is very professional, helpful and pleasant to communicate with. A special thanks to Amanda and Kristy. Y’all are amazing with my Auto and homeowners insurance."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. "
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Amelia Jackson

May 14, 2025

5  out of  5
rating by Amelia Jackson
"Everyone in this office are outstanding individuals. There is never a time that I call that my questions are not answered immediately and efficiently. Everyone there is quite knowledgeable in the insurance industry and if they don't know the answer they aren't afraid to tell you and find out the answer for you from another source. Glad I came to them!"
We responded:
"Thank you so much for the opportunity to serve you! We are grateful to have you and appreciate you taking the time to leave feedback! "
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Rick Myers

May 14, 2025

5  out of  5
rating by Rick Myers
"Lexington and her team at State Farm are always willing to help and work with us, especially when things don't go as planned. They are professional and hospitable no matter when we call or for whatever reason. Loyalty means a lot. We've been loyal to State Farm for decades and they have always been there for us. We've worked with offices in WV, VA, TN, IN, and now NC. Every office has been exemplary in their attention to customer service. Lexie Armstead and Bryan Fentors in VA, are the best."
We responded:
"We are so grateful for you and appreciate your loyalty! Thank you so much for taking the time to leave us a five-star review!"
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Thomas Dolan

May 6, 2025

5  out of  5
rating by Thomas Dolan
"Very good customer service"
We responded:
"Thank you so much for the five star review! It is our pleasure to help!"